What is Traders Market?

  • The online retail marketplace for business buyers, suppliers, and traders to source a variety of products some of which include electronics, food & beverages, health & beauty, machinery, consumer goods, and more.

What is Traders Market Genius? Coming Soon

  • An end-to-end wholesale business solution that provides sellers with warehouse storage, labelling, handling, and shipping services. Launching soon!

How can I contact you?

Where is Traders Market based?

  • Headquartered in London with development agents across the UK.

Buying on Traders Market:

  • Register as a buyer, browse or search for products, add to basket, checkout, select payment method, confirm delivery details, and pay to complete the order.
  • To become verified as a buyer, upload a Driving licence or passport photocopy, and proof of business address on the dashboard.
  • Accepted payment methods: Stripe, credit/debit card and 30-60-90-day credit finance.*
  • Delivery details and options can be found on the product listing page.
  • The benefits of being a verified buyer include quicker replies from sellers and access to exclusive offers and financing options.
  • Returns and refunds can be requested by contacting the seller and disputes will be resolved by the Traders Market team.
  • Track your order by viewing your order details and the tracking number/link provided by the seller.

Selling on Traders Market:

  • Register as a seller by completing a short form and uploading the required verification documents.
  • Upload products and make sure product details and images are correct.
  • Counterfeit products are restricted. The seller account will be closed, payments held and identity reported to relevant authorities. 
  • Products that can be sold include Consumer Electronics, Home, Garden & Furniture, Health & Personal Care, Beauty & Fragrances, Office & Stationery, Food & Beverage, Fashion & Accessories, Automotive, Construction & Hardware, Baby Centre, Sports & Fitness, Toys, Pet & Animal Care, and Machinery & Equipment.
  • Sellers will be responsible for their own delivery and shipping arrangements.
  • Track your sales and orders through your seller dashboard.
  • How will I be paid for my sales? Sellers can choose their preferred payment method, such as bank transfer, Stripe, PayPal, and more.
  • How do I handle delivery and shipping? Sellers are responsible for their own delivery and shipping arrangements. You can discuss the delivery options with the buyer during the negotiation process.
  • How do I track my sales and orders? Sellers can track their sales and orders through their seller dashboard.
  • What is the benefit of becoming a verified seller? Verified sellers will have access to a wider range of buyers and will be prioritized by buyers. They will also access exclusive tips, offers, and financing options.
  • How do I manage my inventory? Sellers can manage their inventory by updating product details and images, setting stock levels, and tracking sales and orders through their seller dashboard.
  • How do I handle disputes? Sellers can communicate with buyers to resolve disputes and the Traders Market team will step in to finalize a decision if necessary.
  • What is the process for returns and refunds? Sellers can accept returns for genuine reasons, buyers must contact the seller to request a return.
  • How can I promote my products? Sellers can promote their products through the marketplace’s marketing tools and features such as featured listings, sponsored products, and more.
  • How can I improve my product visibility? Sellers can improve their product visibility by optimizing product titles, descriptions, and images, using relevant keywords, and providing detailed information about their products. Additionally, participating in marketplace promotions and sales events can increase visibility and drive sales.
  • How can I improve my customer service? Sellers can improve their customer service by responding promptly to buyer inquiries, providing detailed product information, and being transparent about shipping times and delivery options. Providing hassle-free returns and refund processes can also improve customer satisfaction.
  • How can I improve my seller rating? Sellers can improve their seller rating by maintaining a high level of customer service, providing accurate product information, delivering products on time, and having a low return rate.
  • How can I stay updated on marketplace trends and policies? Sellers can stay updated on marketplace trends and policies by regularly checking the marketplace’s news and announcements section, subscribing to the marketplace’s newsletter, and attending virtual events and webinars hosted by the marketplace.
  • How can I get support from Traders Market? Sellers can get support from Traders Market by visiting the contact us page, contacting the support team through the contact form or email, or participating in virtual events and webinars hosted by the marketplace.
  • Is there a fee to sell on Traders Market? There is currently NO FEE to sell on Traders Market.
  • Is there any training or resources available for sellers? Traders Market offers a range of training and resources such as webinars, tutorials, and guides to help sellers navigate the marketplace and improve their sales.
  • How can I improve my search ranking on Traders Market? Sellers can improve their search ranking by using relevant keywords, providing detailed product information, and maintaining a high level of customer service. Additionally, participating in marketplace promotions and sales events can increase visibility and drive sales.
  • Can I customize my seller profile and store? Yes, sellers can customize their profiles and stores to reflect their brand and showcase their products.
  • How can I optimize my product listings for better visibility? Sellers can optimize their product listings by using high-quality images, providing detailed product descriptions, including relevant keywords, and keeping their inventory updated.
  • Are there any tools available to help me manage my business on Traders Market? Traders Market offers a range of tools and features such as inventory management, sales tracking, and analytics, to help sellers manage their business.
  • How can I stay compliant with marketplace policies and regulations? Sellers can stay compliant with marketplace policies and regulations by regularly checking the marketplace’s terms of service and guidelines, and following best practices for listing products and handling customer transactions.
  • Can I offer bulk discounts to buyers? Yes, sellers can offer bulk discounts to buyers.
  • How do I upload images of products? Product images can be uploaded during the product upload stage. Product images can be edited by visiting your products page. Every product page in the Traders Market requires at least one product image, and we recommend you provide five images. Good images make it easy for customers to evaluate the product. Images should be clear, informative and attractive. The first image on the product detail page is the ‘MAIN’ image and is shown to customers in search. The MAIN image must show only the product for sale on a white background, and the product should fill the image frame. Additional images should show the product in use or in an environment, different angles and different features.

How can I get more help?

You can get in touch at [email protected]

How secure is my information?

Your data privacy is important to us. We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable and necessary measures to protect your personal information. We only collect the necessary information to verify your identity and provide you with our services, enhance your experience, and protect your account. We may collect the following information: name, address, phone number, email address, gender, date of birth, country of residence and/or citizenship, language and user preferences. If you use our escrow services, we may collect your payment information. Our electronic information systems are password protected to prevent unauthorized access. In order to maintain this protection, we advise you not to provide your password to anyone. We have adopted security measures in an effort to protect personal information from loss, misuse or alteration while it is under our control. Our staff are trained and required to protect the privacy of your personal information. If you believe that your password has been misused, please get in touch with us immediately.